Coming soon

ZapClaw Agents

An AI agent that answers your business's WhatsApp with your own business information and calls in your team when needed. No code.

Planned price: R$ 89 per month

ZapClaw Agents service map with the connected numbers, the triage, the agents and the knowledge bases ZapClaw Agents service map with the connected numbers, the triage, the agents and the knowledge bases

Who it is for

Businesses that want AI answering their WhatsApp

Shops, clinics, offices and service providers that want an AI agent answering customers on their own number, without building a system.

Agencies that serve several clients

You choose which clients get it. Planned price: R$ 89 per month per client you activate.

Already have your own bot or AI?

Nothing changes: the webhook and the API stay the same, and ZapClaw Agents is optional.

Sample conversations

Sample conversation: the agent answers a question about delivery and payment Sample conversation: the agent answers a question about delivery and payment
Answers from your questions and answers
Sample conversation: the agent collects the details for a quote Sample conversation: the agent collects the details for a quote
Collects the details and understands a voice message
Sample conversation: the agent hands the conversation to a person Sample conversation: the agent hands the conversation to a person
Calls in your team and stops replying

Illustrative images: prototype screens and sample conversations, with made-up data.

What the agent does

Answers from your business's questions and answers

Add the questions customers ask and the right answers, and complete them with your website, texts and PDFs. The agent answers customers' questions from that content.

Knowledge base with question and answer pairs and supporting sources Knowledge base with question and answer pairs and supporting sources

Questions and answers suggested from your conversations

No need to start from scratch: ZapClaw Agents suggests questions and answers for the base from the last 90 days of conversations on your number. You review, edit and approve each one before it goes into the base, and suggestions are written without your customers' personal data.

Review of questions and answers suggested from past conversations Review of questions and answers suggested from past conversations

Several agents, each with its numbers and knowledge bases

Create one agent for sales, another for support, another for billing. You choose which numbers each one serves and which knowledge bases it reads.

Automatic triage, which you can edit

With two or more agents, ZapClaw Agents sets up the triage for you: it reads each agent's description and writes the rules that decide which of them takes each conversation. You see it all on a map and edit the rules whenever you want.

ZapClaw Agents service map with the connected numbers, the triage, the agents and the knowledge bases ZapClaw Agents service map with the connected numbers, the triage, the agents and the knowledge bases

Test before going live

Test the agent on WhatsApp, from your test numbers, or in a simulated chat in the dashboard that shows which agent answered and which questions and answers it used. When it is the way you want, click Go live and it starts answering on the numbers you chose.

Agent setup screen in test mode, with the test numbers and the Go live button Agent setup screen in test mode, with the test numbers and the Go live button

Use ZapClaw's AI or your own key

To start, you need no key: the first monthly payment already brings R$ 50 of AI credit, R$ 100 on the annual plan, for testing and for answering. After that, you choose: ZapClaw's AI, paid separately, or your own key, with the AI paid directly to the provider, with no margin from ZapClaw. In the dashboard, you see the credits in reais and each agent's tokens.

AI usage screen with the credit balance and each agent's tokens AI usage screen with the credit balance and each agent's tokens

Canned replies, exactly as you wrote them

For the usual questions, the agent sends the text you wrote, word for word, without spending tokens to write the reply.

Collects data and qualifies leads

The agent asks what you need to know, such as name, neighborhood, what the person is looking for and when they want to buy, and hands it all to your team, organized.

Hands over to a person at the right moment

When the customer asks for someone, or in the situations you define, the agent alerts your team and stops answering in that conversation. When someone from your team replies from the WhatsApp Business app on the phone, the agent also pauses in that conversation, for 24 hours, and the timer restarts with each reply from your team. You choose that time, from 1 to 72 hours.

Conversations stay where you already answer

You follow and answer the conversations in the WhatsApp Business app on your phone, as today. ZapClaw Agents works on its own and does not depend on any other ZapClaw product.

Understands voice notes

The customer sends a voice message, and the agent understands it and replies in writing.

Ready on the number you already connected

Turn it on in the ZapClaw dashboard with one click: no webhook, no ZapClaw API key and no code.

One switch turns everything off

Need to stop? One switch in the dashboard turns every agent off at once, and each agent has its own as well. You turn them back on whenever you want.

A name for each agent

Give each agent the name you want. If the customer asks the name of whoever is answering, the agent replies with that name.

Illustrative images: prototype screens and sample conversations, with made-up data.

How it works

Three steps, and you may have done the first one already.

Connect the number

Connect your WhatsApp Business number in ZapClaw, as you already do.

Turn it on in the dashboard

With one click, in the ZapClaw dashboard. The starter credit covers the AI at first and, when it ends, you use ZapClaw's AI or your own key.

Teach, test and go live

Review the questions and answers suggested from your conversations, add your own, your site and PDFs, test the agent from your test numbers or in the simulated chat in the dashboard, and click Go live when it is ready.

What it will cost

Planned price: R$ 89 per month

To start, the first monthly payment brings R$ 50 of AI credit (R$ 100 on the annual plan), valid for 90 days. After that, use ZapClaw's AI or your own key. With your key, you pay for the AI directly to the provider, with no margin from ZapClaw.

Messages sent by the agent count toward your plan's message allowance, like any API send.

Planned price, it may change before launch.

Agencies: R$ 89 per month per client you activate. You choose which clients get it.

Join the waitlist

Questions about ZapClaw Agents

The gateway still never sends anything on its own. ZapClaw Agents will reply only on the numbers where you turn the service on, and you can pause or turn it off whenever you want. See what the rules allow.

Yes. In test mode, the agent replies only to the test numbers you register in the dashboard, up to 5, and you can also chat with it in a simulated chat in the dashboard itself. When it is the way you want, click Go live. After that, new agents and changes to the agents and the triage stay in test until you go live again; the questions and answers of the base apply right away.

Yes. Create several agents, for example one for sales and another for support, and choose which numbers each one serves and which knowledge bases it reads. With two or more, ZapClaw Agents sets up the triage between them automatically, and you can edit the rules.

No. To start, the first monthly payment brings R$ 50 of AI credit (R$ 100 on the annual plan). After that, use ZapClaw's AI or your own key, and switch whenever you want. With ZapClaw's AI, you create no key and pay for the usage separately. With your own key, you paste an OpenAI, Google Gemini (a Google AI Studio key) or Anthropic (Claude) key in the dashboard and pay for the AI directly to the provider, with no margin from ZapClaw; with any of the three, the knowledge base works in full. The agent understands voice messages with ZapClaw's AI, OpenAI or Google Gemini; with Claude, voice messages go to a person on your team. No key yet? We will show you, step by step, how to create one.

R$ 50 of AI credit is planned with the first monthly payment of ZapClaw Agents, or R$ 100 with the first payment of the annual plan, once only and valid for 90 days. It covers testing and answering. For agencies, each activated client gets its own. In the dashboard, you see the balance in reais. When the credit runs out or expires, you carry on with ZapClaw's AI or with your own key; if you have not chosen yet, the agent tells the person in the conversation and hands it to your team.

The first R$ 50 (R$ 100 on the annual plan) come as credit with your first monthly payment. After that, it depends on the volume of conversations and on the path you choose: with ZapClaw's AI, the usage is paid separately, in credits in reais; with your own key, the provider bills your account directly, with no margin from ZapClaw, and you follow each agent's tokens in the dashboard.

From the conversations ZapClaw already keeps for your number, and only from the last 90 days: the messages since the connection and, if you shared your history when connecting, the part of it within that period. You confirm each round with the estimated cost shown and approve each suggestion before it goes into the base. Suggestions come without your customers' personal data, show the conversation excerpt they came from, and prices, dates, deadlines and stock come flagged to check.

In this version, the agent answers from the content you add, only on the WhatsApp numbers connected in ZapClaw and only to people who wrote in the last 24 hours. It does not read images sent by customers yet, and integrations with your systems may come later.

In the WhatsApp Business app on your phone, as today, or in ZapClaw Inbox, a separate product, if you also subscribe to it. The ZapClaw Agents dashboard is for setting up, testing and following the agents' usage, and it does not show your customers' conversations. When the agent hands a conversation to the team, the person in charge gets a notice by email and in the dashboard.

No. ZapClaw Agents and ZapClaw Inbox are separate products, each with its own subscription, and neither depends on the other. Without the Inbox, your team carries on from the WhatsApp Business app on the phone.

Planned price: R$ 89 per month per client you activate. You choose which clients get it, and you do not have to turn it on for all of them. Each activated client gets its own AI credit with its first payment.

Yes. ZapClaw Agents will be an add-on of the Negócio and Agência plans, billed on its own subscription, monthly or annual. Messages sent by the agent count toward your plan's message allowance, like any API send. Planned price, it may change before launch.

Through the same ZapClaw support channel you already use.

A small group of 3 to 5 businesses that use ZapClaw Agents before launch, with our team setting up the agent with them and staying close. To take part, join the waitlist in the dashboard and choose the Guided beta. Spots are few, and our team contacts the chosen businesses to agree on the details.

ZapClaw Agents will run on a dedicated server, separate from the gateway. To reply and to suggest, the conversation text goes to an AI provider: with the starter credit and with ZapClaw's AI, one contracted by ZapClaw; with your own key, the provider of that key, under its terms. The knowledge base search always uses a provider contracted by ZapClaw.

Not yet. People on the waitlist get the launch announcement by email.

Put an AI agent on your WhatsApp

Join the waitlist and get the launch announcement.

Join the waitlist