Your whole team answering the same WhatsApp, each with their own login, nothing to install.
Planned price: R$ 89 per month
For anyone who answers customers on WhatsApp: with a team, with AI agents, or both.
Shops, clinics, offices and service teams where more than one person replies to customers. Everyone on the same number, each with their own login.
Your bot, n8n flow or AI agent keeps answering through the ZapClaw API. Its messages show up in the Inbox next to the customer's, so you follow every conversation, and a person can take over and reply from the Inbox.
You choose which clients get it. Planned price: R$ 89 per month per client you activate.
One shared inbox for the WhatsApp number you connect to ZapClaw.
Several people answer the same WhatsApp at once, each with their own login. No more passing the phone around.
Assign each conversation to a person or a team, and filter by mine, unassigned and all.
Leave an internal note and @mention a colleague inside the conversation. The customer only sees the reply.
Canned responses by shortcut, and labels such as sales, support and finance.
Contact details and earlier conversations from the Inbox, right beside the one you are answering.
Reports with conversation volume and first response time.
Screens from the version in development, shown in Portuguese and with sample data.
Three steps, and you may have done the first one already.
Connect your WhatsApp Business number in ZapClaw, as you already do.
ZapClaw creates the Inbox for that number automatically. Nothing to install, no channels to set up.
Each person gets their own login and answers from the browser.
Planned price: R$ 89 per month
Planned price, it may change before launch.
Agencies: R$ 89 per month per client you activate. You choose which clients get it.
Join the waitlistWhatsApp, on the numbers you connect in ZapClaw.
Yes. Your automation keeps answering through the ZapClaw API, and its messages appear in the Inbox next to the customer's. When a person is needed, they take over and reply from the Inbox. The Inbox has no AI of its own: your automation decides when it stops replying.
Planned price: R$ 89 per month per client you activate. You choose which clients get it, and you do not have to turn it on for all of them.
Yes. It is an add-on of the Negócio and Agência plans. It is billed on its own subscription, monthly or annual. Planned price, it may change before launch.
Through the same ZapClaw support channel you already use.
On a server in Brazil.
ZapClaw Inbox is built on Chatwoot, an open source project under the MIT license, hosted and maintained by ZapClaw. If you already run your own instance, nothing changes: you stay on the compatible mode described in the setup guide.
Not yet. People on the waitlist get the invitation to try it and the launch announcement by email.
