Meta asked me to delete my WhatsApp Business account. Should I?

Short answer: no. Close Meta's window and connect again with the steps below. That request only appears when the connection goes down the path for brand new numbers, and deleting the account removes the very thing Coexistence connects: your number running in the WhatsApp Business app.

Why Meta asks for it

Meta's connection window has two paths for a number. The WhatsApp Business app path is Coexistence: the number keeps working in the app on your phone and gains the Cloud API alongside it. The path for new numbers puts a number on the Cloud API only, verified with a code by text message or phone call, and a number cannot be in the WhatsApp app and on that path at the same time, so Meta asks you to delete the WhatsApp account first. You end up there by choosing Create a WhatsApp Business account instead of Connect a WhatsApp Business app, or when Meta does not recognize the number you typed as a WhatsApp Business app number. ZapClaw only works with the app path.

What to do

1. Close Meta's window without deleting anything.
2. On a computer, open the ZapClaw dashboard and click Connect WhatsApp again.
3. If Meta asks for a phone number first, type or pick the number of your WhatsApp Business app and go on only if Meta then shows that app's profile; stop if Meta sends a code by text message or phone call. If it shows two options, choose Connect a WhatsApp Business app.
4. Confirm on your phone as Meta's window explains: in the WhatsApp Business app, scan the QR code shown on the computer, or paste the code it shows.

If you already deleted it

Install the WhatsApp Business app again, register the same number and use it normally for a while before connecting: Meta may refuse numbers with little recent activity, and a freshly registered account starts from zero. If Meta then says the number is not eligible, see what to do.

All the requirements are on What you need to connect.